AI for end-to-end automated prior auth

Florence performs end-to-end automation of your prior authorization process. Florence is deployed in payer organizations processing 8M+ prior authorizations per year.

AI for end-to-end automated prior auth
Customer
Results

Accelerate your approvals.

76%

increase in auto-approvals

Florence can increase the volume of automated reviews by 76%, reducing the burden of manual reviews on nurses.

96%

clinical accuracy

Florence provides more accurate, consistent determinations and better inter-rater reliability.

4x

faster manual reviews

Florence reduces the manual and administrative burden of reviewing cases.

38

nurse days saved per 1000 reviews

Reallocate capacity to other functions within your organization such as member engagement and closing care gaps.

End-to-end automation of your prior authorization process

Integration into your existing tech stack

Florence is the AI clinical intelligence layer that integrates into your existing tech stack (portal, care management system, e-fax etc.)

Intake and case creation

Florence ingests structured and unstructured clinical information (faxed medical records, handwritten notes, phone calls etc.) and automates case creation within your care management system.

Instantly flag missing information

Florence reads entire clinical records (including faxes that are thousands of pages long) in real-time and instantly flags missing information back to the provider

Guideline and policy agnostic

Florence works with any guidelines or medical policies including guideline providers, your internal medical policies, NCDs/LCDs, Medicare guidelines etc.

Streamline your most complex cases

Florence leverages state-of-the-art clinical reasoning, automating complex cases that include huge clinical records and complicated guidelines (inpatient, concurrent, home health etc.)

WorkFlos

Automate approvals

Florence auto-approves simple, high-volume cases without human intervention. This reduces manual review volume, freeing up time for your team to focus on reviews for the most complex and high-dollar cases. Florence's auto-approvals have been measured at 96% clinical accuracy, with human accuracy measuring at 80-90%. As Florence continues to work with your team, accuracy continues to increase.
Automate approvals

FloPilot

Streamline manual reviews

Florence acts as a decision-support tool for complex cases that are unsuitable for automated approvals. Florence automatically reviews and recommends determinations for complex cases in real-time. FloPilot enables a human-in-the-loop experience where your nurses and MDs can review Florence's reasoning and determinations, enabling feedback and oversight for all final decision making. FloPilot reduces time per case by >70%.
Streamline manual reviews

Plan Intelligence

Structure your unstructured medical policies

Florence converts your unstructured medical policies (e.g. pdfs) into structured and programmatic decision trees, enabling downstream automation. Plan Intelligence allows you to store, edit and manage your medical policies with absolute flexibility.
Structure your unstructured medical policies

Anterior enables electronic prior authorization through CMS-0057-F compliance

Anterior works with health plans to implement standardized APIs facilitating electronic prior authorization and data exchnage as required by CMS-0057-F. The rule aims to reduce administrative burdens, improve patient access to health information, and expedite decision-making for prior authorization requests. Reporting and procedural elements will become mandatory by January 1, 2026, and API implementation by January 1, 2027.

January 2024
Interoperability and Prior Authorization Final Rule Published
Today
January 2026
Reporting metrics, TATs and denial reasons required
January 2027
Implementation of CMS-0057 APIs

CMS-0057-F APIs

Coverage Requirements Discovery (CRD) API

Enables healthcare providers to determine, in real-time, the specific coverage and PA requirements of payers for services

Documentation Templates and Rules (DTR) API

Enables payers to express documentation requirements, allowing providers to fulfill these requirements within their electronic health record (EHR) systems

Prior Authorization Support (PAS) API

Supports the electronic submission of prior authorization requests via FHIR Bundles containing claims and supporting documents with real-time responses

Provider Access API

Allows providers to retrieve patient data (claims, encounters, prior authorizations) directly from payers through EHR integrations

Payer-to-Payer API

Facilitates secure data exchange between payers when patients switch plans or have concurrent coverage

Patient Access API

Expands the existing API to include prior authorization history, claims, and clinical data for patient access via third-party apps

Provider Directory API

Enables payers to share detailed information about their contracted providers, including names, addresses, phone numbers etc. without requiring authentication

We talked to quite a few vendors and we realized that what Anterior offers is the real thing. It works, and it’s ahead of the game. 
Chief Strategy & Product Officer at Large Payer Enterprise
6M prior authorizations/year

AI to transform your health plan operations.